Settings or License information are not being saved on MacOS

If you’re being asked for the License information every time you open Render Boss on MacOS, or your settings are not being saved, it’s possible that it’s an issue with Read/Write permissions. .Here are a couple of things you can try: Go to the...

I get the Adobe login screen when I try to render

Adobe’s licensing allows you to have unlimited render machines as Render-Only nodes. This means you can use After Effects to render without being signed into Adobe Creative Cloud. Render Boss can signal After Effects to open in this special mode. To do...

Contact Support

The best way to reach us is via the Contact Us button inside the Help menu. If the app is not running, you can send us and email to support@kineticportal.com

My thread count goes down by itself, what’s happening?

There are a few possibilities that could be happening: If the threads are reducing at or after the 90% mark:That’s normal. That’s the point where the Temporary Frames are finished and Render Boss converts them to the final video, which can only use a...