Settings or License information are not being saved on MacOS

If you’re being asked for the License information every time you open Render Boss on MacOS, or your settings are not being saved, it’s possible that it’s an issue with Read/Write permissions. .Here are a couple of things you can try: Go to the...

I get the Adobe login screen when I try to render

Adobe’s licensing allows you to have unlimited render machines as Render-Only nodes. This means you can use After Effects to render without being signed into Adobe Creative Cloud. Render Boss can signal After Effects to open in this special mode. To do...

Managing your account

The ‘Manage Account’ page can be used to handle your personal info and account. For example, download invoices, change your billing info or cancel your account. To access it, follow these steps: Click Manage account (also available at the bottom...

Uninstalling Render Boss

You can completely remove Render Boss in two steps: Remove the AE Extension On both MacOS and Windows,you can go to the File Menu -> After Effects Extension -> Remove If after you restart After Effects, the Render Boss extension is still there, or if you...

Contact Support

The best way to reach us is via the Contact Us button inside the Help menu. If the app is not running, you can send us and email to support@kineticportal.com